[Accessibility] For today's call: Sec2b
Allen Wilson
wilsona at us.ibm.com
Thu Sep 11 12:55:25 PDT 2003
Janina,
Look good to me - thanks.
Regards,
Allen K. Wilson
IBM Accessibility Center
Telephone: 512 838-7872 T/L 678-7872
FAX: 512 838-0330 T/L 678-0330
Internet: wilsona at us.ibm.com
Janina Sajka
<janina at rednote.net> To: Allen Wilson/Austin/IBM at IBMUS
Sent by: cc: Doug Beattie <dbb at linkexplorer.com>, accessibility at freestandards.org,
accessibility-admin at freest accessibility-admin at freestandards.org, Janina Sajka <janina at rednote.net>
andards.org Subject: Re: [Accessibility] For today's call: Sec2b
09/11/2003 02:39 PM
Can we try this draft ...
9.) Guidelines for System Administration (Year Three)
System Administrators who are themselves persons with disabilities should
be able to continue in their profession as new system administration tools
are
developed. In addition, all System Administrators and technical support
staff should have accessible applications and tools to assist users, to
define
user interface and alternate configurations appropriate to the user's needs
(including any assistive technology that the user may rely on).
Linux and Unix environments arguably have the most accessible documentation
of any operating system today. The console environment is arguably the most
accessible environment for many computer professionals with disabilities
today. We wish to ensure that free and open operating environments remain
the
most accessible and inclusive platforms available even as the tools used by
system administrators (and other computer professionals) become more
sophisticated.
Professional system and application administrators are responsible for the
installation, configuration, and management of a system's operation system,
applications, and system management tools. An example is a system running
the Apache HTTP server using a "Web-based Distribute Authoring and
Versioning" (WebDAV) tool. Administrators use commands, tools, and
documentation that are not normally useful to nonadministrative users.
Nevertheless, these operating system and application administration
resources need to support the same accessibility facilities, best
practices, and
assistive technologies that are generally available to any system user who
needs them.
Also, tools and best practices documentation needs to be developed to
facilitate assistance to end users with disabilities by technical support
staff
who may not themselves be familiar with accessibility solutions.
Allen Wilson writes:
> From: Allen Wilson <wilsona at us.ibm.com>
>
>
>
>
>
> Thanks, Doug, for the comments.
>
> What I was trying to say in the last sentence is that the administrative
> commands, tools, and documentation should have the same level of
> accessibility support that is available in applications used by a more
> general user population. One can image that the developer of a system
tool
> might not give the same level of attention to accessibility, given the
> relatively small number of admins who use the tool, as the developer of a
> more general application, such as a word processor. I struggled with
the
> wording trying to convey the idea that admin and support staff should not
> be at a disadvantage when compared to a wider user population. So I
think
> the change to
>
> "available to any administrator who needs them".
>
> is not what I'm trying to say. Maybe
>
> "available to all the system users who need them." is better?
>
> Again, the idea was to ensure that admin tools, commands, documentation
> provide access comparable to application with a larger audience.
>
> Thanks.
>
> Regards,
>
> Allen K. Wilson
> IBM Accessibility Center
> Telephone: 512 838-7872 T/L 678-7872
> FAX: 512 838-0330 T/L 678-0330
> Internet: wilsona at us.ibm.com
>
>
>
>
>
> Doug Beattie
> <dbb at linkexplorer.com> To: Allen
Wilson/Austin/IBM at IBMUS
> Sent by: cc: Janina
Sajka <janina at rednote.net>, accessibility at freestandards.org,
> accessibility-admin at freest
accessibility-admin at freestandards.org
> andards.org Subject: Re:
[Accessibility] For today's call: Sec2b
>
>
> 09/11/2003 12:47 PM
>
>
>
>
>
> Sorry, but I had a spelling error on the word administrator below.
>
> On Thu, Sep 11, 2003 at 11:44:05AM -0600, Doug Beattie wrote:
> > Allen:
> >
> > I like your rewrite of the last 2 paragraphs into the one you have
> > below.
> >
> > I would only make one minor change.
> >
> > In the last sentence, change "available to any user who needs them" to
> > "available to any adminstrator who needs them".
> "available to any administrator who needs them".
> >
> > Just a thought.
> >
> > I'd be satisfied with this for #9.
> >
> > Doug
> >
> > On Thu, Sep 11, 2003 at 11:48:21AM -0500, Allen Wilson wrote:
> > >
> > >
> > >
> > >
> > > Greetings all,
> > >
> > > 9 of Sec2b, Guidelines for System Administrators, seems to have at
> least
> > > two different roles included, system and application administration
and
> > > user technical support. The tools and techniques used in each role
is
> > > different. As an example, the system administrator role might
include
> > > operating system setup and administration of the system's operating
> system,
> > > application setup and administration for applications such as Apache
> HTTP
> > > server, and the use of system management tools such as data backup
and
> > > recovery application. The technical support role includes system
setup
> and
> > > configuration for user desktop systems, application support from a
> user's
> > > perspective as opposed to application administration, and the use of
a
> > > different support applications such as a trouble ticket tracking
> system.
> > >
> > > Paragraphs two and three seem to cover the technical support role but
> do
> > > not address the system and application administration role. The
> following
> > > paragraph might help clarify the administration role.
> > >
> > > Professional system and application administrators are responsible
for
> the
> > > installation, configuration, and management of a system's operation
> system,
> > > applications, and system management tools. An example is a system
> running
> > > the Apache HTTP server using a "Web-based Distribute Authoring and
> > > Versioning" (WebDAV) tool. Administrators use commands, tools, and
> > > documentation that are not normally available nor useful to
> > > nonadministrative users. Nevertheless, these operating system and
> > > application administration resources need to support the same
> accessibility
> > > facilities, best practices, and assistive technologies that are
> generally
> > > available to any user who needs them.
> > >
> > >
> > > Regards,
> > >
> > > Allen K. Wilson
> > > IBM Accessibility Center
> > > Telephone: 512 838-7872 T/L 678-7872
> > > Internet: wilsona at us.ibm.com
> > >
> > >
> > >
> > > _______________________________________________
> > > Accessibility mailing list
> > > Accessibility at freestandards.org
> > > http://www.freestandards.org/cgi-bin/mailman/listinfo/accessibility
> >
> > --
> > Doug Beattie
> > dbb at linkexplorer.com
> >
>
> --
> Doug Beattie
> dbb at linkexplorer.com
>
> _______________________________________________
> Accessibility mailing list
> Accessibility at freestandards.org
> http://www.freestandards.org/cgi-bin/mailman/listinfo/accessibility
>
--
Janina Sajka, Director
Technology Research and
Development
Governmental Relations
Group
American Foundation for
the Blind (AFB)
Email: janina at afb.net Phone: (202) 408-8175
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