[Accessibility] For today's call: Sec2b

Doug Beattie dbb at linkexplorer.com
Thu Sep 11 13:13:58 PDT 2003


I'm fine with this too.

Doug

On Thu, Sep 11, 2003 at 03:39:01PM -0400, Janina Sajka wrote:
> Can we try this draft ...
> 
> 
> 9.) Guidelines for System Administration (Year Three)
> 
> System Administrators who are themselves persons with disabilities should be able to continue in their profession as new system administration tools are
> developed. In addition, all System Administrators and technical support staff should have accessible applications and tools to assist users, to define
> user interface and alternate configurations appropriate to the user's needs (including any assistive technology that the user may rely on).
> 
> Linux and Unix environments arguably have the most accessible documentation of any operating system today. The console environment is arguably the most
> accessible environment for many computer professionals with disabilities today. We wish to ensure that free and open operating environments remain the
> most accessible and inclusive platforms available even as the tools used by system administrators (and other computer professionals) become more
> sophisticated.
> 
> Professional system and application administrators are responsible for the installation, configuration, and management of a system's operation system,
> applications, and system management tools.  An example is a system running the Apache HTTP server using a "Web-based Distribute Authoring and
> Versioning" (WebDAV) tool.  Administrators use commands, tools, and documentation that are not normally useful to nonadministrative users. 
> Nevertheless, these operating system and application administration resources need to support the same accessibility facilities, best practices, and
> assistive technologies that are generally available to any system user who needs them.
> 
> Also, tools and best practices documentation needs to be developed to facilitate assistance to end users with disabilities by technical support staff
> who may not themselves be familiar with accessibility solutions.
> Allen Wilson writes:
> > From: Allen Wilson <wilsona at us.ibm.com>
> > 
> > 
> > 
> > 
> > 
> > Thanks, Doug, for the comments.
> > 
> >  What I was trying to say in the last sentence is that the administrative
> > commands, tools, and documentation should have the same level of
> > accessibility support that is available in applications used by a more
> > general user population.  One can image that the developer of a system tool
> > might not give the same level of attention to accessibility, given the
> > relatively small number of admins who use the tool, as the developer of a
> > more general application, such as a word processor.   I struggled with the
> > wording trying to convey the idea that admin and support staff should not
> > be at a disadvantage when compared to a wider user population.  So I think
> > the change to
> > 
> > "available to any administrator who needs them".
> > 
> > is not what I'm trying to say.  Maybe
> > 
> > "available to all the system users who need them."  is better?
> > 
> >  Again, the idea was to ensure that admin tools, commands, documentation
> > provide access comparable to application with a larger audience.
> > 
> > Thanks.
> > 
> > Regards,
> > 
> > Allen K. Wilson
> > IBM Accessibility Center
> > Telephone:       512 838-7872   T/L 678-7872
> > FAX:                 512 838-0330   T/L 678-0330
> > Internet:  wilsona at us.ibm.com
> > 
> > 
> > 
> > 
> >                                                                                                                                                
> >                       Doug Beattie                                                                                                             
> >                       <dbb at linkexplorer.com>            To:       Allen Wilson/Austin/IBM at IBMUS                                                
> >                       Sent by:                          cc:       Janina Sajka <janina at rednote.net>, accessibility at freestandards.org,          
> >                       accessibility-admin at freest         accessibility-admin at freestandards.org                                                 
> >                       andards.org                       Subject:  Re: [Accessibility] For today's call: Sec2b                                  
> >                                                                                                                                                
> >                                                                                                                                                
> >                       09/11/2003 12:47 PM                                                                                                      
> >                                                                                                                                                
> > 
> > 
> > 
> > 
> > Sorry, but I had a spelling error on the word administrator below.
> > 
> > On Thu, Sep 11, 2003 at 11:44:05AM -0600, Doug Beattie wrote:
> > > Allen:
> > >
> > > I like your rewrite of the last 2 paragraphs into the one you have
> > > below.
> > >
> > > I would only make one minor change.
> > >
> > > In the last sentence, change "available to any user who needs them" to
> > > "available to any adminstrator who needs them".
> >  "available to any administrator who needs them".
> > >
> > > Just a thought.
> > >
> > > I'd be satisfied with this for #9.
> > >
> > > Doug
> > >
> > > On Thu, Sep 11, 2003 at 11:48:21AM -0500, Allen Wilson wrote:
> > > >
> > > >
> > > >
> > > >
> > > > Greetings all,
> > > >
> > > > 9 of Sec2b, Guidelines for System Administrators, seems to have at
> > least
> > > > two different roles included, system and application administration and
> > > > user technical support.  The tools and techniques used in each role is
> > > > different.  As an example, the system administrator role might include
> > > > operating system setup and administration of the system's operating
> > system,
> > > > application setup and administration for applications such as Apache
> > HTTP
> > > > server, and the use of system management tools such as data backup and
> > > > recovery application.  The technical support role includes system setup
> > and
> > > > configuration for user desktop systems, application support from a
> > user's
> > > > perspective as opposed to application administration, and the use of a
> > > > different support applications such as a trouble ticket tracking
> > system.
> > > >
> > > > Paragraphs two and three seem to cover the technical support role but
> > do
> > > > not address the system and application administration role.  The
> > following
> > > > paragraph might help clarify the administration role.
> > > >
> > > > Professional system and application administrators are responsible for
> > the
> > > > installation, configuration, and management of a system's operation
> > system,
> > > > applications, and system management tools.  An example is a system
> > running
> > > > the Apache HTTP server using a "Web-based Distribute Authoring and
> > > > Versioning" (WebDAV) tool.  Administrators use commands, tools, and
> > > > documentation that are not normally available nor useful to
> > > > nonadministrative users.  Nevertheless, these operating system and
> > > > application administration resources need to support the same
> > accessibility
> > > > facilities, best practices, and assistive technologies that are
> > generally
> > > > available to any user who needs them.
> > > >
> > > >
> > > > Regards,
> > > >
> > > > Allen K. Wilson
> > > > IBM Accessibility Center
> > > > Telephone:       512 838-7872   T/L 678-7872
> > > > Internet:  wilsona at us.ibm.com
> > > >
> > > >
> > > >
> > > > _______________________________________________
> > > > Accessibility mailing list
> > > > Accessibility at freestandards.org
> > > > http://www.freestandards.org/cgi-bin/mailman/listinfo/accessibility
> > >
> > > --
> > > Doug Beattie
> > > dbb at linkexplorer.com
> > >
> > 
> > --
> > Doug Beattie
> > dbb at linkexplorer.com
> > 
> > _______________________________________________
> > Accessibility mailing list
> > Accessibility at freestandards.org
> > http://www.freestandards.org/cgi-bin/mailman/listinfo/accessibility
> > 
> 
> -- 
> 	
> 				Janina Sajka, Director
> 				Technology Research and Development
> 				Governmental Relations Group
> 				American Foundation for the Blind (AFB)
> 
> Email: janina at afb.net		Phone: (202) 408-8175

-- 
Doug Beattie
dbb at linkexplorer.com




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