[Desktop_architects] [dtl_s_t_m] Adding some background
information...
Mike Shaver
shaver at mozilla.org
Wed Jun 14 11:01:20 PDT 2006
On Jun 14, 2006, at 1:55 PM, Calum Benson wrote:
> Indeed... I've often thought that larger OSS projects might benefit
> from a "feedback squad" in much the same way that they have bug
> squads... a team of people whose job is to patrol mailing lists, web
> forums, IRC and bug reports, and collate user feedback into a single
> place (possibly the bug database, possibly not) in a format that the
> project's usability team could best make use of.
It's worked pretty well for us, yeah.
Mike
(though "usability team" is a bit of a soft term in our world)
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