[Printing-architecture] Common Dialogs for Printing

Petrie, Glen glen.petrie at eitc.epson.com
Sat Apr 18 14:24:16 PDT 2009


I sorry about your personal insecurities; because that can be the only reason you would/could have written such an email.  You have no concept of what is means to a be a professional.
 
I ask one more time --- Peace..... Please.
 
glen
 

________________________________

From: peter sikking [mailto:peter at mmiworks.net]
Sent: Sat 4/18/2009 3:39 AM
To: Petrie, Glen
Cc: printing-architecture at lists.linux-foundation.org; printing-summit at lists.linux-foundation.org
Subject: Re: [Printing-architecture] Common Dialogs for Printing



Glen wrote:

> The email I sent was to start a discussion; not a war.  But, I gather
> from your replies; "that it is your way or no way".

developers are happy to receive any bug report, then reproduce and
decide if it is really a bug, then see in the tech design/code
(bug reporter has no idea what is in there) where the cause is,
then make a solution and apply the fix.

developers are not happy when people with near-zero development
experience start saying that whole block of code need to be
rewritten in this or that fashion. that does not wash.

interaction designers are happy to receive any bug report about
the concept, then reproduce and decide if it is really a usability 
issue, then see in the concept/detailed design (bug reporter has no idea
what is in there) where the cause is, then make a solution and
apply the fix to the concept.

interaction designers are not happy when people with near-zero
interaction design experience start saying that central parts
of concept need to be redesigned in this or that fashion.
that does not wash.

I am open to any bug report on the concept. I will treat these very
seriously, like you guys treat bugs in engineering.

> I sorry, I am a user.  I have been a user, architect and developer on
> everything from embedded, handheld, mobile, desktop, office, and
> production printing solutions including front-end and back-ends.

the first rule of professional interaction design is that you
cannot design it for yourself. I design this keeping in mind
the Gaussian distribution of 5 million users in umpteen dimensions.

> And Please..... two people in one usability test does not define a
> solution!!!!!!!!!!!!!!!


if you want to discuss the rigours of usability tests please
go ahead and do that with Jan Mühlig of relevantive.

both relevantive for the usability work and m+mi works
for the innovative interaction design stake their international
reputations on the design and validation of this printing UI.

both our companies work (together and separately) for huge
companies on UIs with hundreds of millions of users and
on vertical market UIs which specialisation and complexity
easily match that of the printing world.

we are not here to play games. we are here to implement
usability for open source projects and to show professional
interaction design processes that deliver the goods again
and again.

     --ps

         founder + principal interaction architect
             man + machine interface works

         http://mmiworks.net/blog : on interaction architecture





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